1. Introduction
At Sarmeda Website Developer (SWD), your privacy matters. We’re committed to protecting the personal information of everyone who visits our site or works with us. This Privacy & Cookies Policy explains how we collect, use, share, and protect your information — and what rights you have. By using our website, you agree to these practices.
2. Who We Are
Sarmeda Website Developer was founded in 2020 as part of Sarmeda General Services cc (est. 2002) in South Africa. Our mission is to build websites that grow businesses — locally and globally.
- Based: South Africa
- Website: www.sarmeda.co.za
- Email: info.swd@sarmeda.co.za
3. Personal Information We Collect
- Contact Information — name, email address, phone number (if provided)
- Technical Data — IP address, browser type, device, general location (country/region)
- Cookies & Usage Data — pages visited, language preferences, session duration, referrers
- Form Submissions & Messages — details you send via contact/quote forms
- Analytics Data — anonymous behavior statistics via Google Analytics
4. How We Collect Information
- Through contact forms and quote requests
- Via emails you send to us
- With cookies that remember preferences and track anonymous usage
- Through trusted tools like Formspree and Google Analytics
5. How We Use Your Information
- Respond to enquiries and prepare quotes
- Deliver web development services
- Improve site performance and language experience
- Protect systems from abuse and security threats
- Analyze visitor behavior to improve reach and relevance
- Comply with legal requirements
6. Cookies & Tracking Technologies
Our website uses cookies to remember language settings, ensure key functions work properly, and gather anonymous statistics via Google Analytics. You can control cookies in your browser settings at any time. Disabling cookies may reduce some features but won’t block access.
7. Data Retention
- Contact/quote details: retained up to 24 months for business/legal reasons
- Analytics data: retained per Google’s standard period (typically 14 months)
- You can request deletion at any time (see Section 10)
8. Sharing Information with Third Parties
| Third Party | Purpose | Data Shared |
|---|---|---|
| Formspree | Routing contact form submissions | Your submitted form data |
| Google Analytics | Anonymous traffic analysis | Technical & usage data (anonymized) |
| PayPal (if used) | Processing payments | Payment details handled securely by PayPal |
9. International Transfers
Because we work with global clients and tools like Google and PayPal, your data may be transferred outside South Africa. We follow POPIA and, where relevant, GDPR requirements to ensure it remains protected.
10. Your Data Protection Rights
- Access — request a copy of your personal data
- Correction — fix inaccuracies
- Deletion — ask us to erase your data
- Objection — object to processing for specific reasons
- Withdraw consent — if processing is based on consent
To exercise any right, email us at info.swd@sarmeda.co.za.
11. Children’s Privacy
Our site isn’t aimed at children and we don’t knowingly collect data from anyone under 18. If a minor submits information, a parent/guardian must approve any further communication. We delete such data if collected by mistake.
12. Security Measures
We use SSL encryption, secure hosting, firewalls, access controls, and regular monitoring to protect data. No online system is 100% secure, but we work hard to keep your information safe.
13. Updates to This Policy
We may update this policy from time to time to reflect legal or operational changes. The latest version will always appear on this page with an updated effective date.
14. Contact Us
Have a question, concern, or request? We’ll help promptly.
- Email: info.swd@sarmeda.co.za
- Website: www.sarmeda.co.za