Privacy & cookies
Privacy & Cookies Policy
At Sarmeda Website Developer, your privacy matters. We are committed to protecting the personal information of everyone who visits our website or works with us. This policy explains how we collect, use, share and protect information, and what rights you have. By using our website, you agree to these practices.
1. Who we are
Sarmeda Website Developer was founded in 2020 as part of Sarmeda General Services cc, based in South Africa. Our purpose is to build websites and practical systems that help businesses grow locally and internationally.
- Based: South Africa
- Website: www.sarmeda.co.za
- Email: admin@sarmeda.co.za
2. Information we collect
We may collect information you provide directly, such as your name, email address, phone number and any details included in a form or email. We also collect technical information about the device and browser used to access the site, including general location, IP address and usage patterns. This helps us understand how the site is working and improve the experience.
- Contact information such as name, email address and phone number.
- Technical data such as IP address, browser type, device and general location.
- Cookies and preferences, including language settings and session information.
- Form submissions and direct messages sent through contact, quote or enquiry routes.
3. How we collect information
- Through contact and enquiry forms.
- When you email us directly.
- Through cookies that remember preferences and support site functionality.
- Through technical and usage information collected while the website is being used.
4. How we use information
- To respond to enquiries and prepare quotes.
- To deliver website development and related services.
- To improve site performance, navigation and language experience.
- To protect the website, user accounts and digital systems from abuse or security risk.
- To meet legal, business and operational requirements.
5. Cookies and tracking
Our website uses essential browser storage to support site functionality and remember preferences such as language and cookie choices. Sarmeda does not currently use optional analytics or marketing cookies. If these services are introduced in future, they will remain disabled unless you explicitly choose to allow them. You can manage or delete stored website data in your browser settings at any time.
6. Data retention
We keep personal information only as long as needed for the purpose for which it was collected, or as required by law or business practice. Contact and quote information may be retained for legitimate operational reasons, while general technical and usage data is kept for a limited time to support maintenance and performance. If you ask us to delete information that we are not required to keep, we will consider the request and respond appropriately.
7. Sharing information
| Third party | Purpose | Information involved |
|---|---|---|
| Form and email handling tools | To route enquiries and messages | Submitted contact and enquiry details |
| Hosting and infrastructure providers | To keep the website available and secure | Technical and operational data |
| Payment providers (if used in a separate service) | To process payment activity | Payment details handled by the payment provider |
8. Your rights
- Access: request a copy of your personal information.
- Correction: ask us to correct inaccurate personal data.
- Deletion: ask us to delete personal data where appropriate.
- Objection: object to processing for specific reasons.
- Withdrawal of consent: where consent is the legal basis for processing, you may withdraw it.
To exercise any of these rights, contact us at admin@sarmeda.co.za.
9. Security
We use reasonable technical and operational safeguards, including secure hosting, access controls and encrypted communication where appropriate. No online service can be guaranteed to be completely secure, but we work to protect personal information carefully and responsibly.
10. Updates
This policy may be updated from time to time to reflect changes in legal requirements, business practices or website functionality. The latest version will always be available on this page with the updated date.
11. Contact us
If you have any questions, concerns or requests related to this policy, please contact us:
- Email: admin@sarmeda.co.za
- Website: www.sarmeda.co.za